DOI: 10.7763/IJCTE.2014.V6.846
Framework and Items for Measuring End-User Computing Competency with a Case Study
Abstract—The end-user computing capability is necessitated
for efficiently performing his or her given tasks and improving
his or her business performance in an computing environment.
A measurement framework and items of an end-user computing
competency is extracted from the major components of a
general computing competency. Through a survey
measurement of 287 respondents, this study performed factor
and reliability analyses, and proposed a 15-item framework
that can examine an end-user computing competency in an
organizational computing environment. The application of the
measure is confirmed by applying it to measuring the
computing competency of the end-users in a firm computing
environment and by presenting the measurement results for
them.
Index Terms—End-User computing, competency, framework,
measurement items.
Chui Young Yoon is with the Department of IT Applied-Convergence,
Korea National University of Transportation, Chungbuk, 368-701, South
Korea (e-mail: yoon0109@ut.ac.kr).
Cite:Chui Young Yoon, "Framework and Items for Measuring End-User Computing Competency with a Case Study," International Journal of Computer Theory and Engineering vol. 6, no. 2, pp. 107-112, 2014.