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General Information
Editor-in-chief
Prof. Wael Badawy
Department of Computing and Information Systems Umm Al Qura University, Canada
I'm happy to take on the position of editor in chief of IJCTE. We encourage authors to submit papers concerning any branch of computer theory and engineering.
IJCTE 2016 Vol.8(2): 140-144 ISSN: 1793-8201
DOI: 10.7763/IJCTE.2016.V8.1033

A Proposed Model for Studying Information Technology Governance, Management, and Services of an Enterprise: An Integrated Framework of COBIT 5, ITIL®V3, and BSC

Wilai Sunthonwutinun and Vasin Chooprayoon
Abstract—This study aims to integrate conceptual frameworks of COBIT5, ITIL®V3 and balance score card (BSC) into a new unique model in order to study information technology governance (ITG), information technology management (ITM), and information technology services (ITS). Business perspectives and enterprises’ impact factors are applied to the new model. The proposed model shows logical relationship between enterprise backgrounds and ITG/ITM/ITS based-BSC, which influence received benefits, acceptable risks, and used resources of the enterprises.

Index Terms—Information technology governance, information technology management, information technology services, BSC, COBIT5, ITIL®V3.

Wilai Sunthonwutinun and Vasin Chooprayoon are with the Faculty of Information Technology, Rangsit University, Paholyothin Rd., Muang-ake, Lak-hok, Muang, Pathumthani 12000 Thailand (e-mail: wilai55@rsu.ac.th, vasin@rsu.ac.th).

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Cite:Wilai Sunthonwutinun and Vasin Chooprayoon, "A Proposed Model for Studying Information Technology Governance, Management, and Services of an Enterprise: An Integrated Framework of COBIT 5, ITIL®V3, and BSC," International Journal of Computer Theory and Engineering vol. 8, no. 2, pp. 140-144, 2016.

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