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General Information
Editor-in-chief
Prof. Wael Badawy
Department of Computing and Information Systems Umm Al Qura University, Canada
I'm happy to take on the position of editor in chief of IJCTE. We encourage authors to submit papers concerning any branch of computer theory and engineering.
IJCTE 2014 Vol.6(2): 150-154 ISSN: 1793-8201
DOI: 10.7763/IJCTE.2014.V6.854

Value Delivery of Information Technology Investment: A Conceptual Framework

Fauziah Ahmad and Noor Habibah Arshad
Abstract—Organizations, be it private or public, are making huge spending on information technology (IT). These spending, whether for productivity or strategic reasons, become the fundamentals and tools on how organizations evaluate their IT investment. Evaluating every investment, before and after being made, is very crucial for organizations in determining successful decision that has or will be set. Especially when decision to invest is onset, the expectation of values or benefits from the investment become substantial to arrive at such decision to invest. This study reviews and analyzes eight pertinent studies that model IT investment values and benefits and propose a model to describe the value delivery of an IT investment evaluation. Based on two-staged filtration method, 110 variables are narrowed and converge into 23 variables which categorized into five factors. In this paper, the five factors of IT investments value delivery are discussed which are financial, operational, organizational, strategic, and service.

Index Terms—Information technology, investment, values, evaluation.

The authors are with the Faculty of Computer and Mathematical Sciences, Universiti Teknologi MARA, Selangor, Malaysia (e-mail: fauziaha@salam.uitm.edu.my, habibah@tmsk.uitm.edu.my).

[PDF]

Cite:Fauziah Ahmad and Noor Habibah Arshad, "Value Delivery of Information Technology Investment: A Conceptual Framework," International Journal of Computer Theory and Engineering vol. 6, no. 2, pp. 150-154, 2014.

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