Abstract—Normally when we want to make an appointment with the hospital staff, it becomes really tedious and time consuming. Over the past considerable amount of work have been done by using software Agents in areas like m-commerce, e-commerce, telemedicine etc. Agent based systems have also been developed for the hospital service, for searching and fixing appointment over mobile phones which gives a direct reply when the appointment is made or the next available date(s) or cancelled. However, no facility like priority appointment of patients has been developed. Also the appointment does not take into consideration emergency situations like Accidents and so on and the scheduling reported is only for general patient appointment only. Taking these important aspects into consideration, we here have developed an intelligent agent based system towards negotiating and collaborating with the agents of doctors and the hospital for the appropriate appointment time for the patient which would take the above factors into consideration. In addition the meetings of the junior staff like the duty doctor and nurse with the chief doctor regarding patients would also carried out again while taking into consideration the medical condition of the patient admitted and so on. These agents developed would function based on fuzzy preference rules, to make a proper decision regarding making an appointment for patient and other hospital staff , which is very unique and first of its kind. The system validated uses ANDROID 2.2 and JADE-LEAP, for providing a robust, user friendly solution for the patient and doctor.
—Agents, JADE-LEAP, android 2.2
Arthur Hylton III is with the Mona Institute of Applied Science, University of West Indies, Kingston, Jamaica.
Suresh Sankaranarayanan is with the Department of Computing and Information Systems, Institute of technology, Brunei and Visiting Prof., Department of Computing, University of West Indies, Kingston, Jamaica.
Cite: Arthur Hylton III and Suresh Sankaranarayanan, "Application of Intelligent Agents in Hospital Appointment Scheduling System," International Journal of Computer Theory and Engineering
vol. 4, no. 4, pp. 625-630, 2012.