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General Information
Prof. Wael Badawy
Department of Computing and Information Systems Umm Al Qura University, Canada
I'm happy to take on the position of editor in chief of IJCTE. We encourage authors to submit papers concerning any branch of computer theory and engineering.
IJCTE 2017 Vol.9(2): 127-131 ISSN: 1793-8201
DOI: 10.7763/IJCTE.2017.V9.1124

A Comprehensive Tool to Measure Enterprise e-Business Performance in Global Management Environment

Chui Young Yoon
Abstract—Enterprises have used e-business systems to efficiently perform their business in a global management environment. Firms have applied their e-business capabilities to management activities in order to raise the performance of business execution and improve their competitiveness in a global market environment. In this business environment, the measurement and management for the performance of a firm’s e-business execution need to efficiently build its e-business environment and effectively improve its e-business capability and management results. We present a comprehensive tool for measuring an enterprise e-business performance to totally manage and improve the e-business performance in this environment. The measurement factors and items for a firm e-business performance are developed and extracted from the definition and major components of a general firm performance in previous literature. The generated measurement items were verified by factor analysis and reliability analysis through a pilot test. The twelve items were developed from twenty items by these analyses. This study developed a 11-item tool that can totally analyze an enterprise e-business performance in a global management environment. The developed tool consists of four analysis factors and twelve items.

Index Terms—e-Business, e-business performance, enterprise performance, analysis tool.

C. Y. Yoon is with the Korea National University of Transportation, Cheongju, 320-801 South Korea (e-mail: yoon0109@ut.ac.kr).


Cite:Chui Young Yoon, "A Comprehensive Tool to Measure Enterprise e-Business Performance in Global Management Environment," International Journal of Computer Theory and Engineering vol. 9, no. 2, pp. 127-131, 2017.

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