• May 27, 2016 News!The submission for Special Issue is officially open now!   [Click]
  • May 03, 2016 News!Vol.6, No.6 has been indexed by EI (Inspec).   [Click]
  • Mar 17, 2017 News!Vol.9, No.2 has been published with online version. 13 peer reviewed articles from 4 specific areas are published in this issue.   [Click]
General Information
Editor-in-chief
Prof. Wael Badawy
Department of Computing and Information Systems Umm Al Qura University, Canada
I'm happy to take on the position of editor in chief of IJCTE. We encourage authors to submit papers concerning any branch of computer theory and engineering.
IJCTE 2015 Vol.7(2): 167-171 ISSN: 1793-8201
DOI: 10.7763/IJCTE.2015.V7.950

Utilitarian or Experiential? An Analysis of Usability Questionnaires

Tet Kun Chung and Noraidah Sahari
Abstract—This article aims to analyze current usability questionnaires in terms of their evaluation of utilitarian and experiential attribute in usability. Supported by item analysis of questions from 11 usability questionnaires into three categories of utilitarian, experiential aesthetic and experiential hedonic, a conceptual review of the questionnaire has pointed out current trend in usability questionnaire focus more on evaluating utilitarian aspect of a system. Although more experiential measurements were derived from recent developed questionnaires but the focus still remain on judging usability based on the performance of software. The result of this article also suggested Usefulness, Satisfaction and Ease of use (USE) questionnaire which have a fair choice of questions for measuring system usability based on performance without neglecting user experience.

Index Terms—Experiential, questionnaire, usability, utilitarian.

Tet Kun Chung is with National University of Malaysia, Bangi, 43600, Malaysia (e-mail: tetkun@hotmail.com).

[PDF]

Cite: Tet Kun Chung and Noraidah Sahari, "Utilitarian or Experiential? An Analysis of Usability Questionnaires," International Journal of Computer Theory and Engineering vol. 7, no. 2, pp. 167-171, 2015.

Copyright © 2008-2015. International Journal of Computer Theory and Engineering. All rights reserved.
E-mail: ijcte@vip.163.com